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22 June 2017          


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Cancellation Policy

CANCELLATION POLICY

Cancellations of tour bookings are subjected to a cancellation fee according to the following scale: 

For regular city tours: For cancellations at least 9 days before arrival: will be charged a penalty corresponding to handling fee of Eu. 10,00 per person. For cancellations at least 8 days before arrival: will be charged a penalty corresponding to 30% of the total amount. For cancellations from 7 days to 48 hours prior to arrival will be charged a penalty corresponding to 50% of the total amount. For cancellations less than 48 hours prior to arrival the total amount will be charged.

For tour packages and rail tours: - For cancellations more than 30 days before arrival will be charged a penalty corresponding to 10% of the total amount. - For cancellations from 29 to 15 days prior to arrival will be charged a penalty corresponding to 30% of the total amount. - For cancellations from 14 to 4 days prior to arrival will be charged a penalty corresponding to 60% of the total amount. - For cancellations from 3 to 1 days prior to arrival will be charged a penalty corresponding to 80% of the total amount - For cancellations beyond this time limit, after arrival dates & no-show the total amount will be charged.

For Escorted tours: - For cancellations more than 30 days before arrival will be charged a penalty corresponding to 10% of the total amount. - For cancellations from 29 to 8 days prior to arrival will be charged a penalty corresponding to 35% of the total amount. - For cancellations from 7 to 4 days prior to arrival will be charged a penalty corresponding to 60% of the total amount. - For cancellations from 3 to 1 days prior to arrival will be charged a penalty corresponding to 80% of the total amount. For cancellations beyond this time limit, after arrival dates & no-show the total amount will be charged.
All cancellations should be notified in writing and confirmed by Argiletum Tour. Argiletum Tour will not be responsible for cancellations not confirmed charging client with total amount.

 

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